Privacy & data use

Respect for your information, with clear purpose.

When you request a transfer or contact support, we use your details to coordinate your request and communicate with you. This notice explains the basics in plain language.

What information we use

Contact details (name, email, phone) you provide in forms
Trip-related details (date preference, traveler count, pickup notes)
Communication preferences and messages you send to our team

Why we use it

To respond to your inquiry and confirm service details
To provide customer support before and after your request
To improve clarity for future requests (based on what you tell us)

Your choices

You can choose whether to agree to receive email updates.
You can reach out to request corrections or questions about your info.
We encourage you to share only what’s relevant for your booking needs.

Security and retention

We take reasonable steps to protect information from unauthorized access.
We keep information only as long as needed for requests, support, and business purposes.
After that, we handle disposal in line with our internal practices.

Questions?

Need clarification about your request?

Visit our support desk and ask—our team will help you understand what we use and why.

Go to support